Patient
Dr Addala is a great doctor I seen him for 6 years but his staff the technicians are very unprofessional always late especially when they give you an early appointment I was just there on December 17 2024 I had a 8:15am appointment I got there at 7:50am to be sure I wasn't late because I had another appointment afterwards someplace else of course as usual the one of the technicians was late the young man Brittany was there but didn't attend to the patients and it was only 2 of us at the time then the Physician Assistant was late I got my weight bp and ekg done by the male technician after he got there at around 8:20 the office supervisor was late getting there I sat in the room to be checked for 45 minutes before I requested to talk to the office supervisor to see what was going on and why was I waiting so long to see the PA then finally the PA came in talking about she had an emergency with her kids started crying and couldn't even give me an exam accurately didn't tell me about my ekg or anything so when I was making my appointment with Debbie the receptionist and talking to her about the situation the same technician Brittany that wasn't doing her job in the beginning started arguing with me very unprofessional staff when Doctor Addala is not there because he was at hospital this staff is very unprofessional then they had the nerve to send me a letter discharging me because I was advocating for myself it's a shame that good doctors have unprofessional staff we all have emergencies but you can't inconvenience the patients you should have called as a PA and communicated with the staff so the patients don't have to deal with the added stress of your personal problems I missed my other appointment No apologies was given to me just crying, and argumentative unprofessionalism because I complained that I was sitting in a the room for 45minutes waiting with no communication or consideration of my time but you billed my insurance and didn't even give me my results from my ekg and the doctor haven't called me to discuss my results neither like the PA said he would UNPROFESSIONAL STAFF Especially the technicians, office manager and Physician Assistant I shouldn't know as a patient about none of your personal problems with you children on your way to work