Touro Breast Care Center

The front desk woman was a delight and very understanding. The LCMC SYSTEM in this location for my purpose SUCKED. I had orders sent over to get images of my hip. I was told I did not need an appointment, to just show up and I would be seen. I have done this in the past and usually there are no issues. This time I waited over an hour after checking in before I went back to the desk asking how much longer it will be. The receptionist said she did not know, hoped it would be soon and would check with the technician to get a better idea. 10 min later she told me the technician was seeing someone but as soon as done, she would find out how much longer. 20 min later she let me know she had talked to the technician and that it would be a minimum of another 25 min. OVER a 2 HOUR WAIT to and no guarantee I would actually be seen at that point. I had asked the receptionist if I should have made the appointment even though I was told I did not need one. She told me they ( LCMC) do NOT ALLOW appointments for what my orders called for and my visit is will happen only in-between when the Technician has time. WOW! I will NEVER let that happen again. I asked my Dr to schedule somewhere else and it was set for Doctor's Imaging. I walked in today without an appointment, they were moderately busy and I was back in my car in less than 20 min. There IS something worng with the system at this ( others?) LCMC facility.

So kind and thorough. Just what you want your doctors and scan technicians to be. Walked me through a difficult series of tests, calmed my fears, answered all my questions thoroughly. Very careful to make sure all possible tests were done in a timely and needful manner to make sure I had the best outcome possible. Patient and respectful at all times.

Everyone from the lovely reception person to all of the caregivers were professional and personable and displayed caring and compassion as I nervously submitted to these exams. I felt taken care of, not just the exam part, but also in answering my questions, even the ones I had hadn't yet asked.

I had an awesome interaction with your front desk staff (Desear?)as well as the X-ray technician(Precious?). They were professional, courteous, and extremely helpful. They are truly a great asset to your

Everyone I met yesterday was so kind! My receptionist made me laugh as she checked me in (must've sensed how nervous I was with this follow up appt). My mammogram technologist (Same one from 6 months ago) talked to me throughout (what could've been a very uncomfortable test) but made as pleasant as possible. My ultrasonographer was very gentle and made sure I was physically comfortable in a very cold room. And the last person I met was my radiologist who very thoroughly explained what she saw in the images. My whole team was made of women!