Patient
I am writing this review not for myself but for my step-mom who was a patient of Dr.O and is now a patient of Dr Sihau. She had me make her an appointment online a few weeks ago and the appt was for 1/30/24. She got her confirmation email and the appt shows in the app they use. She got a phone call today that they need to reschedule her appt bc the doctor is full for 1/30/24. She asked them how she was able to book an appt then ...to which the girl replied "i dont know" she asked if she could still be seen before a certain date due to another dr appt and was told no. So now shes been pushed out another week. This is not the first time this has happened with her, and she has had issues with relaying messages to the MD as well. I have called up there on her behalf several times because of lack of communication. She feels the office staff treats her questions etc like its no big deal. I am the one that told her she should go to this office when she needed a cardiologist and now I'm wondering why I did when there is constant issues.