Medical clinic, Medical office, Surgeon • Mason City, Iowa
Mason City Clinic is a multi-specialty medical practice serving Northern Iowa and Southern Minnesota offering world-class care close to home, by excellent, well-qualified physicians. Mason City Clinic specialists treat patients in MercyOne Specialty Care at Mason City and Albert Lea, MN. They also have outreach facilities in Algona, Britt, Buffalo Center, Charles City, Clarion, Cresco, Emmetsburg Forest City, Greene, Hampton, Iowa Falls, Lake Mills, New Hampton, Northwood, Osage and Garner. Areas of practice include GI, urology, otolaryngology (ENT), interventional pain management, orthopedics, cardiology, neurology, bariatrics, general surgery, plastic & reconstructive surgery, podiatry, psychiatry, vascular surgery & infectious disease.
Medical Disclaimer: The information on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
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All the computers, automated telephone systems, and technology in the world ,cannot help Mason City Clinic and Mercy of North Iowa , do better MC clinic and Mercy ,your service SUCKS, Dr.'s appointment scheduled a month out , and nobody can call and tell me the DR is not here today ???? Until after I drive 50 minutes one way to get here ?
My wife called on 8-19-24 at 4:10PM and spoke to an allergy nurse about medical needs for my child. Nurse Tara was extremely rude and obviously didn't know what she was talking about. If Mason City was closer I would make a special appearance to speak with someone about her. Tomorrow I plan on making a call and having them review the phone call recording. There is absolutely no reason this woman should have been so rude from the tone she was using, to the sidebar conversations she was having with other staff while on the phone with a "patient". If you are having a bad day, then go home, don't take it out on a concerned parent and belittle them and dismiss their concerns. Could not find a number or way to contact hospital staff to formally make a complaint, but rest assured that is coming also.
Very good experience coming here. Staff and nurses were all lovely and helpful. Dr. Schwalbe is a delight. She has great bedside manner and really listened to my concerns and provided excellent care
We had a wonderful experience, from the min we walked in every one was so nice. When we were brought back to the waiting room, it was nice to be put in a room with toys so our son could play. The nurses were very nice and even took time to let Bryant warm up to them. The anesthesiologist (I can not remember her name but she had red hair :) ) came in to take Bryant back, she got him to laugh and smile which made it easier to hand over our son. The surgery was very quick and of course Dr. D was there to tell us how everything went. He made us feel very good about the decision to have surgery. As we drove home my husband and I talk about how well the Mason City Clinic was. We have only lived here for about 5 years and it was refreshing to see how much everyone cared about our son! I really hope you pass this letter on to every single person that was working that day so they know how awesome they all are and to keep up the great work!!!!!!!!!!! Thank you again!!!! Love, The Rehlander's
We first met for a pacemaker device test with Amy. The nurse who checked us in was very pleasant. Amy and her shadow completed the test with confidence and efficiency. I didn't really remember Dr. Spooner when I had the pacemaker inserted, but was nice to meet him again. He is thorough and we got a very good report. Very happy with this appointment.
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