Prairie Heart Institute at HSHS St. John's Hospital

I have bee very pleased with the care I have received from Prairie Heart. I have had two heart attacks and there was a Cardiologist available immediately to perform my stent placements. My physician gives me detailed information and never rushes an office visit. I feel comfortable with the care I have received and highly recommend.

Have had nothing but good experience with Prairie heart not only have they saved my life but my father's life also. Kind and caring nurses and most of the doctors are outstanding. Would highly recommend this facility to anyone looking for Cardiac Care

My mother just had a visit today to the Prairie Heart Institute. She had a cath done in the cath lab. I will say that the care given to her was great. Everyone knew what was going on and everyone was updated throughout the whole process. The facilities however are sub par to say the least. The cath lab area had a refrigerator that said help yourself but had nothing but wet towels in it because it was bad. The carpets in the waiting area looked like they hadn't been maintained in weeks (dust bunnies, stained). The hard floors in the hallways had coffee spill stains on them in multiple spots. After her surgery we were taken to the ICU waiting room where it looked like a tornado had went through it. We had nowhere to sit, old sheets and pillows where previous families had stayed, trash left on tables. Like stated previously, the patient care was great but the housekeeping and cleanliness of the facility was gross. When I go to a hospital, I expect it to be sterile. Do better,

I have been a patient of Dr.Ebert Caseras for year's now. I was truly blessed to get him as my cardiologist he's the best. I have never once been treated poorly by him or his staff. IVE always been treated with nothing but respect and kindness, from everyone who work's there. From the receptionist too all the nursing staff and med technicians to all the one's who do all my tests and bloodwork. Everyone that works there even the cafeteria worker's. Are just truly a fantastic group of people. So a big shout out to each and every one of you . I just want all of you to know that I appreciate everything you do and I feel that you all should be acknowledged for the excellent care you all give.and the fact you have a great sense of humor is always appreciated as well, it puts me at ease every time I have too stay there, Never forget your appreciated and you all matter.

Today's surgical visit a collosal conglomeration of missteps. I have never been so let down by a group of 'professionals' in my life down life. The test that was ran Monday had not been reviewed until today after patient was sedated and test revealed impossible to proceed . We should have never been there today,test should have been reviewed and surgical procedure cancelled. Very disappointed in the protocol errors of the day.