Patient
I booked an annual almost 6 months ago and then I received a phone call a week before canceling my appointment stating the doctor had something else to do. The appointment they wanted to reschedule me to was 5 more months away. I as a doctor never do this to my patients. If something comes up I try to accommodate my patients before that scheduled appointment or I inconvenience myself not the patient to make sure they are seen within 2 weeks of that appointment. There was no offering to be seen by a colleague just wait another 5 months. HORRIBLE.