Heart Care Centers Of Illinois

My grandpa was treated by the cardiology team here and it was a great experience. Their PAs are very knowledgeable and Zoe explained things in a way that made sense to us. All the providers are up to date on the most recent recommendations. Highly recommend!

First off the entire front desk needs serious training on how to take care of patients. When you call you are put on hold and it's hit or miss if they ever pick up again. They have no idea how to retrieve important test results which they insist be faxed because they don't have a portal . I waited 3 weeks to get an answer to a blood test which had me very stressed, finally a nurse called me and said I had nothing to worry about. I practly begged to speak to my doctor only to be told they could not give him my message because they don't have access to my test results. I quickly found someone else to take care of me at Rush and I couldn't be happier. Since the reviews here are not very positive perhaps the doctors should make necessary changes

The cardiologist that I saw at this clinic had very bad bedside manner. He told me that I for definitely had a heart disease, but I should follow up with another appointment to be positive. He said it was basically confirmed that I had this disease based on the EKG I received from a nurse in their office. I had to wait two months in horrible anxiety thinking I had a disease. When I came back, he told me that I absolutely did NOT have the disease based on my results. He then told me to go back to my primary care physician. I spent $60, received horrible bedside manner, was misdiagnosed, spent months in anxiety, only to be redirected to square one. I do NOT recommend this clinic. Please ask for a cardiologist with better bedside manner and you will avoid spending time in an overcrowded clinic that doesn't care for their patients.

Zoe, PA is a great clinician! She has excellent bed side manner! She really helped my medical condition and navigating the challenging healthcare system.

Terrible wait time to get through to make an appointment. I attempted to make a new patient appointment and after being on hold for 20+ minutes, I was able to speak to someone. the lady asked for my name and insurance info and said she had to go over the Dr.'s schedule and would call me back. She never called me back. I attempted to follow up during my lunch break but I was on hold the whole time, never got through so I had to hang up. I tried 20 minutes before they closed a 3rd, 4th, 5th time and when I got through the long prompts, the call would drop each time. I will be going somewhere else.