Patient
I had a horrible experience at seasons women's with my first miscarriage, then again with pediatric once I had my baby. I had a few appointments there with the lactation consultants. The consultant's themselves were fabulous, scheduling was not. I had an appointment scheduled and was a new mom trying to get my baby to latch. Seasons called me an hour before my appointment and asked me to come in 5 minutes instead. I said there was no way I could be there in 5 minutes and that my baby wouldn't be hungry at that time. Melanie became angry and said "You know they have to be hungry at their appointment so I don't know why you just fed him." I hadn't just fed him, I knew he wouldn't be hungry in 5 minutes and I was shocked since they were the ones rescheduling my appointment. They tried to reschedule the next few appointments I set, and we never were able to get my baby to latch because they kept cancelling my appointments. Super unprofessional service, and when I look back, it's frustrating how they treated a new mom who was struggling to breastfeed.