St. Luke's Boise Medical Center

Before I go into the review, I will state that the Doctors and nurses were nothing but amazing, and this review is not a reflection on them. It is a reflection on the St.Lukes (who is rolling in his grave) administration and system. Firstly, it is 4900 per day in the hospital. That is just flat charge for room, regular care. Now, while I understand that surgery is billed higher, 98 minutes in surgery were billed at 36,000. Then recovery was billed at 3750 first hour, 1600 second hour. And it doesn't end there. "Nursery services" for a baby that was barely handled at all, as it was with mother and father 100% of the time, is billed 3500/day INCLUDING THE DISCHARGE DAY on top of that. Again, for a baby that was essentially only handled for the newborn screen, which was billed separately.Then discharge was billed for both mother AND baby. All in all the hospital billed right around 100,000 for everything. For 4 days. Well, I know that one is better off dying than going to a hospital. I simply have no words for what I would consider nothing other than fraud. Any other developed country would have told them to go where the sun doesn't shine. Fun fact, medical costs are the #1 leading cause of bankruptcy. I wonder why.

If I could give St. Luke's zero stars, I absolutely would. This organization exemplifies everything wrong with profit-driven healthcare. Their policies are designed to push patients into self-billing their own insurance--clearly banking on the fact that many people won't--so they can overcharge patients far more than what insurance would have paid for the exact same service. Unless you are in a life-or-death situation with no other options, I would strongly advise avoiding all St. Luke's facilities. When even insurance companies acknowledge these practices, it speaks volumes about the kind of hospital system this truly is.

I had surgery here today, and thankfully everything went perfectly. The hospital was easy to navigate. My pre-op and post-op nurses Katherine and Emily were so kind and attentive, my anesthesiology nurse Irene was sweet as well. Dr. Diggs the anesthesiologist laid out both options for me, Dr. Harmon the mfm specialist is amazing! By far one of my favorite doctors I've ever seen.

The St. Luke's ICU team and neuro ward is first class. I spent a week at St. Luke's after suffering a spinal stroke and I was overwhelmed by the care, intelligence, and goodwill of everyone I met there. In particular, I would like to highlight the wisdom of Dr. Raymond Grams in diagnosing and trearing my condition, Dr. Bere for his insights into my recovery, as well as the ICU nurses John, Ashley, Kelli, and Hailee. God bless you all. I pray your lives are filled with joy and happiness.

Grandson spent his first few months here in the nicu and i have to say they took care of him and he got all the care he needed and in all the doctors nurses were amazing.