St. Joseph's/Candler Primary Care - Islands

My experience on the day in questioned was remarkable. Although this was not my first experience with Candler Day surgery I can truly say the Day Surgery Nursing Staff and registration staff is outstanding. The doctor to whom was to render my procedure it was our very first meet and greet. So you know I had to go into this whole situation with Dr. GOD my Heavenly Father as my head of surgeon...right!!! And Prayer and Praise as His assistants. But then it All worked in my favor Dr. GOD my Heavely Surgeon called it off, procedure was canceled and my Earthly Doctor was right in line. But I must give him his awesomeness as well. His bedside manners was extremely warming and receptive, he was thorough and went the extra mile to my care and for that I am not only grateful, blessed and was highly favored throughout this whole ordeal but thankful and grateful for the kindness of everyone who cared for me throughout that day. Thank you and may great things and blessings be over you all.

As the patient's wife, I couldn't have been more impressed with the care my husband received. The nurses were professional, skilled, supportive, and caring. And I was impressed with how well everyone worked together including with the ancillary services. I really appreciated the private waiting room and that the circulating nurse called me and let me know when the surgery actually started. And the surgeon came to this room and sat down and spoke with me once the surgery was complete. During the pre-op visit the nurse fully explained exactly how the day would go so there were no surprises. Thank you for providing such excellent care to my husband.

Physician, Dr. McNeely, and his nurse, Barbara, are not reflected in this review. Their care and focus was excellent. I felt compelled to let someone know about the total lack of customer service I encountered with the front desk staff. No response when I arrived at front desk, no word spoken, no eye contact, nothing. I recently retired after more than 45 years in healthcare, and this total lack of concern would never have been tolerated.

I love Dr. Bozik! She has helped me tremendously but also important is I love the nurses and reception workers as well. It is a wonderful medical office and I recommend them to people all the time. Just a warning, Dr. Bozik is often booked months in advance, so be aware. Although in emergency situations like illness or injury, they always fit me in.

I always look forward to my visits with Dr. McNeely. He's always generous with information and patience. He's a dependable and knowledgeable doctor that I have the world of confidence in him. His office staff is nice and attentive and they always keep me informed.