About Dr. Nemours Children's Health, Vero Beach - Primary & Specialty Care

Pediatric

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Patient Reviews

Patient

They don't care about your child, they care about money and the profit. My son has been going to Nemours his ENTIRE life (8 years), he lost his Medicaid temporarily after his mother passed away. All I needed was a form to be signed by Dr. Barajas so my child can attend public school and have his medical needs attended to while in the schools care. Dr. Barajas denied signing the forms until I paid $145 self-pay for an appointment (even though we recently had one and my child was not due for a physical or wellness visit). The person who called me prior to schedule the appointment said I could be billed for it, but when I came into the office I was denied service for my child until payment was made. As a medical professional myself, where are your ethics and morals? Or your simple care for your medical needy patients??? After 8 years, my son will NEVER be returning to Nemours and I will spread this information and my experience to every single person and parent I know of.

Patient

★★★★★

I love this practice for my son! Not only ate all the doctors we have met fantastic, but the staff is amazing and so thoughtful when it comes to meeting my 12 yr old's varying needs (non-verbal with autism)

Patient

★★

I have been trying to get my child's paperwork completed since June 11th, and the internal communication at Nemours Children's Health in Vero Beach is absolutely awful. Despite submitting everything well in advance, they failed to complete the paperwork on time. I requested twice for the office manager to call me back, and I never received a call. When I followed up, I got little to no response, and no one seemed to take responsibility. This level of disorganization and poor communication is unacceptable, especially for a pediatric office. I have also filed a complaint with Nemours' complaint line.

Patient

★★★★★

We had the pleasure of working with MA Roxy today. She was fantastic! My toddler didn't flinch at her hemoglobin finger poke, and my older kids didn't feel their vaccines. First time that's ever happened. Thank you!

Patient

★★★★★

We love Dr. D'Elia - she takes the time to listen to concerns and discuss my child's overall health. Would highly recommend her as a PCP.

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