Indian River Medical Center

Continuity of care and customer service is not a priority of this group. After my physician, Dr. Bloom, left. I wasn't called, sent a letter or notified. Instead, I found out when my medication refill was ignored. I called the office and tried to schedule an appointment. That's when I was notified that Dr. Bloom wasn't there. I scheduled with the new doctor, Dr. Ziegler. Before hanging up, I let the lady know that I was out of my medication and needed a refill to cover me until my appointment. I asked if Dr. Ziegler would approve that or not. The woman responed, "Maybe she would and maybe she wouldn't." Nice! After no refill was called in, I left a message for Dr. Ziegler nurse making it clear I was in desperate need of my medication. I also sent a message through the MyChart. No response. Do not go here. I used Galileo Health to chat with a doctor who promptly refilled my medication.

This address is actually the Indian River Health and Wellness center, a clinic associated with the Indian River Hospital, which is a highly regarded facility in Vero Beach FL. It was all recently taken over by the Cleveland Clinic and has benefitted greatly by a new influx of skilled medical practitioners from other CC locations across the country, and excellent local practitioners drawn by the CC name. The reviews under Indian River Health and Wellness are excellent, I suggest people check those. My own experience as a new patient at this clinic has been exceptional. I cannot say enough good things about the clinic itself, or about my doctor at this location, Dr. Wyderski. Transitions are hard, but everyone there seems very invested in grasping the new systems and technologies as quickly as possible and providing excellent patient service. Their efforts have been successful IMO.

Since I wrote a negative review in 2020, things have positively changed dramatically. I feel like I am at the Westin, Fl location. Can only hope and pray it stays this way as it's comforting to have excellent service and see a smile.

Omg, came in unable to walk, and left unable to walk despite being sent straight to the back due to not being able to walk, I get sent home with a prescription, and they wouldn't treat me on site for which all I needed was a steroid in the back and I'd be fine within 30 mins, I explain I have no insurance and am unsure when I'd be able to take the rx out.

All of the none emergency numbers are active, please update Google the new numbers so we can call .