Patient
Our experience in the Pediatric ICU was one we never imagined we would face with our 11-year-old daughter. In the middle of so much fear and uncertainty, every single person we encountered made an incredible difference. The doctors were knowledgeable, patient, and compassionate, taking the time to explain things and treat our daughter with such care. The nursing staff went above and beyond--kind, attentive, and truly uplifting during some of our hardest moments. Even the food service workers and gift shop staff showed genuine kindness and warmth that brought comfort when it was needed most. In a time filled with unknowns, the people in this PICU made an unbearable situation as manageable as it could possibly be. We will never forget the care, professionalism, and humanity shown to our daughter and our family. We are deeply grateful for each and every one of you.