Bay Area Cardiology Riverview

I find that Bay Area Cardiology Associates billing practices are not very good. 1) Receipts provided at time of service just say 'Payment received $X.xx'. Didn't even say COPAY. Knowing my FSA rejects claims without a detailed receipt, I asked for one. I was told, 'this is all we provide' and advised I call the billing office.I called and they provided the same kind of response. Was emailed something similar to the receipt from the office. 2) My insurance company questioned the charges and requested additional records from Bay Area Cardiology. I watched the insurance claim sit in pending for weeks. Had the insurance company contact the doctor and request the records a second time. 3) Their billing department (Kevin) knows acknoledges that a parital refund is due and says it is in process. He could not answer what "in process" means (it has been in process for a while). Not even able to provide an estimated time frame, just an "I don't know". Bay Area Cardiology Associates receipts are the least FSA (or HSA) friendly provider I have seen. And the conversations I had with their office seemed like they don't care to fix it. The heart doctors may have heart, but the heart doctor's billing department doesn't.

All of the staff are awesome! I have been seeing Sabrina for many years and she will spend as much or little of time as needed. Very thorough and listens to all concerns.

Dr. Patel is so easy to talk to and I felt seen and heard. Met him while in the hospital and really liked his expertise and care. Felt the same way at my follow-up. No dumb questions and he took time to discuss any concerns. I wasn't rushed. Highly recommend him.

I have been going here for about 3 years. The whole office staff including nurses and medical assistants and medical records etc are all AWESOME!! They have gone above and beyond answering questions and helping me out whenever I have talked to them. I also have never waited very long to be seen. They are great at keeping to a timely schedule without making you feel rushed in any way!! HIGHLY RECOMMEND!!! AND Dr Dewhurst is A+++++ soooo knowledgeable and kind and compassionate - HIGHLY HIGHLY RECOMMEND !!! I have terrible anxiety and his "chill" personality is just PERFECT!! He has a special way of saying just the right things in a calming voice and always makes me feel so much more relaxed!! I COULD NEVER HAVE CHOSEN A BETTER CARDIOLOGIST!!! If you are looking for a cardiologist..... choose Dr Dewhurst!! You will not be disappointed!!

Outstanding visit. Sabrina listens to your issue, ensures she understands it and provides an experienced diagnosis. Superior listening and patient support. I have 100% trust and faith in her diagnosis and only will request Sabrina on every visit