Patient
My first impression, Dr. Nieves is very caring physician. My dad returned to the hospital a day after having a procedure with Dr. Nieves. He stayed in the hospital for a week waiting for authorization for a second surgery. I called his office everyday leaving messages trying to get answers on what was going on. Why was a second surgery needed? Nothing... I pleaded with hospital nurses to have him call to explain what was going on. Still nothing.... After a week, we finally received the auth for a second procedure. My dad's been home for a week, but still no answers. He's feeling worse than he did before going to the hospital. We are not sure what was done in the second procedure or why he's still feeling the way he does, because we still can't get him or anyone in his office to return our calls or even schedule a follow up office appt. The quality of care from his office has been extremely frustrating.