Patient
I had two scheduled appointments with [Dr Jaime Altamirano], and unfortunately, the doctor was a no-show for both. I understand that emergencies can happen, but there was no communication or follow-up from the office to explain the absence or to reschedule in a timely manner. It was disappointing, especially after rearranging my own schedule twice. Reliability and communication are key when it comes to healthcare, and unfortunately, that was lacking in this experience