Patient
I really only leave reviews when I am impressed by a team that goes above and beyond, and that's exactly what Dr. Swain and his team do. My first meeting with Dr. Swain, he was pleasant and took his time to ask me questions and investigate further. I feel he recognizes that patients with a history of anxiety can often have cardiac concerns dismissed, and he is especially intuitive, validating and reassuring. He focused on meeting my individual needs. Upon my third meeting, I had made a scheduling error on my part and the front desk / clinical coordinators (Kathy, Wendy, Donna, Leslee, Xiomara) were beyond patient with me and helped me get everything I needed done in a timely manner despite my mistake. My only critique is it can be hard to get someone on the phone without having to leave a message (busy office), yet they responded to all my voicemails and messages while maintaining a positive demeanor, even though I was certainly getting annoying with my calls! Dr. Swain was once again is consistent in being respectful of my time while addressing my needs and health goals. I look forward to keeping him as my provider for many years to come. My sincere gratitude to the Health First team at Suite 2E!