Patient
My husband had a EPS procedure with his Pacemaker (for Tacacardia event). I called 2 days prior, as hadn't heard from hosp yet. His office said he would not be able to do it, and we can reschedule . I hung up, as forgot to reschedule (they could have done it then). I called next day and it was rescheduled for 3 weeks out. Husband went for bloodwork at hosp this Friday (as told to do) for the Monday procedure. Hosp said no procedure scheduled for that Monday, and insurance not contacted for bloodwork. I then called Dr Diaz's office again about Monday procedure and was told Dr had an emergency and could not do the procedure! Oh, and it was an emergency, she said. I told them we will not be seeing the dr. How is it they take no responsibility for the patient when a upcoming procedure is scheduled? Twice he is unavailable, and had i not called the first time and husband went for prior bloodwork we would not have known. Husband needs another surgery and is waiting till this procedure is done first. No wonder Dr Diaz only has a 3.7 Review score.