Patient
My husband, a lung cancer patient, was a patient of Dr. Choy who was fabulous. After Dr Choy retired it was impossible to get an appointment with the pulmonology doctor who took his place. I called in July when my husband was having shortness of breath and they told me the first available appointment was for Nov 1, which we reluctantly accepted. In mid October we called to confirm the November appointment and they did not have it on the books. They said they would call and schedule an appointment for him but they never did. They really do not seem to care about their patients. It is unfortunate that the staff of Mt Sinai Doctors is ruining what was a wonderful reputation of this organization. Not worth the effort. We retrieved his records and have found another pulmonology doctor.