Patient
I met Doctor Mandell at the hospital emergnecy room, and got the best impression of him. However, when I tried to make an appointment, his front desk personnel kept putting me on hold as soon as they picked up the phone. When I finally could get in touch with them, they were inflexible with the schedule. I was not allowed to make an appointment three weeks in advance OR MORE, they only accepted appointments for the next couple of weeks at inconvenient hours!