Patient
If you're planning to visit your doctor at the Halifax Professional Center, be aware that you may be treated more like a suspect than a patient upon entering the building Although the doctors are amazing On multiple occasions, I have experienced unprofessional and inappropriate behavior from the security staff at this facility -- despite not entering the hospital, but simply visiting physicians in the medical building attached to it. During one visit, I was harassed, subjected to an invasive search, and had my personal belongings handled without my consent. I was even physically frisked inappropriately, including being touched in private areas. The experience was so upsetting that I did not continue on to see my vascular surgeon and have since transferred my care elsewhere. Just last week, while accompanied by my 16-year-old son to my cardiologist's office, due to previous encounters with security we walked straight by and got on the elevator directly to my doctor's office,, we encountered further hostility. Upon leaving the office, we were aggressively approached by a male security guard who physically grabbed me, got within inches of my son's face, and blocked the elevator door to prevent us from leaving -- effectively detaining us. He demanded identification, followed us to the parking lot, and took photos of my vehicle, all while informing us we were being trespassed from the property. His behavior was not only unprofessional but also crossed legal and ethical boundaries. No one should be physically restrained or prevented from moving freely -- that constitutes false imprisonment. Sadly, this is not an isolated incident. Halifax Hospital has had long-standing issues with security personnel acting more like aggressive enforcers, nazi storm troopers than properly trained professionals. This creates a hostile and uncomfortable environment for patients who are simply trying to access medical care. Halifax leadership must take immediate action to address these patterns of misconduct. Patients deserve to be treated with dignity and respect -- not intimidation, harassment, or fear.