Kanan Medical | Family Medicine Physician in Altamonte Springs

I was definitely impressed with Dr. Gonzalez. "I can't thank him enough for the special care and unique gift he is to his patients.He is the best doctor I have seen in this practice in years. I am blessed that you are now my new doctor. I have great confidence and believe this practice is very lucky to have him, One that honestly has the compassion and patience it requires to read in-between the lines and not make you feel like another number in line. He is the true definition of A doctor in my opinion.

Very poor experience! They have been my primary care doctor for about three years and I see a different doctor every time not by choice a very disorganized changing my doctor and insurance information at the beginning of my appointment with no notice. Extra long, wait times for appointments. I have waited four months to see my doctor. If you call in for information, the nurses answering the phone are very rude and unhelpful! Today, one of them told me to look for a new primary care, then if they're not helpfuland that's exactly what i've done wouldn't recommend at all!

I had one of my most terrible medical experiences here. I have been a patient for years, was switched to new doctors at this office 3 times bc my doctor would up and leave, but I stuck around since it was easier to stay then find a new primary. I've been diagnosed with a panic disorder and been on medication I take AS NEEDED for several years. I went in for a refill of my meds which I tend to need to fill about 3 times a year. My new doctor acted very strange about the refill request, but when I asked her to review my chart so she could see my medical history and pointed out it's obvious I take long to use the meds bc of how often I get refills, and I even offered to get a therapist note if she's more comfortable, she said it's fine and she would call them in. Turns out she never called them in but instead ordered a drug test for me with no communication, then would not return my calls when I reached out for clarification. I had to switch doctors to get proper care, and just went ahead and got my therapist to write a letter so I wouldn't have to deal with such clearly biased and unprofessional behavior from a doctor moving forward. Truly gross and unsupportive care, do better.

More than a receptionist: a true example of patient service I want to highlight the work of Osmarie because it is simply excellent. From the first moment, she demonstrates a genuine attitude of service, empathy, and professionalism that goes far beyond what is expected of her position. She not only fulfills her responsibilities, she exceeds them with a warmth that is comforting, especially in moments when patients need it most. Her manner is kind, her communication is clear, and her willingness is always oriented to help. Honestly, the company should consider sending her to train her colleagues, because she has a special gift for dealing with people. She is one of those people who leaves a mark. I hope her employer can recognize her value and elevate her as she deserves, because she is not just a receptionist... she is an ambassador of what true patient service means. A doctor with a true vocation Dr. Gonzalez is not only an excellent professional, he is an exceptional human being. Listen carefully, treat with respect and empathy, and always seek the total well-being of the patient. It's a privilege to have a doctor like that. Thank you for taking care with so much heart! Thank you Osmarie & Dr. Gonzalez

My nurse Teresa, and APRN Mary, are awesome. They always remember me when I come and genuinely listen to my concerns. I've always had a pleasant experience in the office.