Patient
Dr. Palermo and his staff are excellent and very thorough. Dr. Palermo takes his time to determine my condition and includes asking about home and environment questions. If I call he answers. His PA is as thorough and listening as Dr. Palermo. Colleen,PA. Puts the puzzle together, she listens, asks pertinent questions and makes sure I understand what she finds out. His office staff is in contact with me, greets me as soon as I walk in. They find an appointment time that works for me. Great caring people, calming and reassuring.