Desert Care Network: Multi Specialty Yucca Valley

The doc here is great, but his staff drops the ball magnificently. I went to get a diagnosis and was told I need a bunch of testing. I was not allowed to book an appointment until the test referrals came thru. Referrals came thru 7 days later. I called right away to try to get this scheduled. Every time I called and chose the appointment extension I got put through to voicemail. I kept leaving messages. None of my calls were ever returned. It took me nearly 4 weeks to get someone to pick up the phone when I called and actually make an appointment for me. In the meantime my condition has worsened significantly. The appointment booked today is 15 days out, so more waiting while I feel like my health is going to hell. It is incredibly frustrating to have a life-threatening health problem and have no choice but to suffer at the hands of the "health care" system. I feel like I would be better off leaving the country to get treatment. At least I would not be waiting 4 weeks just to get someone to pick up the phone or return my voicemail to book an appointment.

Never had a doctor more concerned about himself or money. All my husband's doctors realize phone appt are much safer. My husband only getting test results. I called and asked." If the doctor could call with results. NO. what. They want you in hospital masks yet . We have none. They would rather risk my life, my daughters and my husband's. WHY? UNREAL. Of course we are going we want the results. Will probably look for a doctor who cares for his patients not himself. Even pain management sees him over telecom.

Caring staff who listen to concerns.

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