PIH Health Whittier Hospital

Came here for further evaluation of a medical concern and was told I had to stay a night. The nurses were friendly and very communicative, and cared a lot about my health. After my first night, my only symptom went away and I felt completely healthy from then on. All tests and evaluations I had were satisfactory, and I was sure I could leave that day. It took several hours before anyone could tell me when I was getting discharged, and when someone did, he told me that the person responsible for discharging me wanted me to stay one more night. I found some of the nurses to be pretty legalistic too. When I asked my nurse if I could disconnect my telemetry monitor to take a shower, he said that I would need my aide to stand outside my bathroom in case I fell and needed help. I'm in my early 20s. I have not had any symptoms that could cause me to fall and be unable to stand up. I do understand that they want me to be well, and I greatly appreciate that from the nurses I had, but there's a point where you need to recognize your patient's capabilities and not go by a rulebook. A pro: The food was actually okay. Hospital food has a reputation for being bad, but the food served to me was very good for hospital standards. Overall, the nurses were very hospitable and I was well provided for, but I wish some of them actually treated me according to my age and physical capabilities.

The services provided in the ER were excellent. The services inside the hospital were also good, the doctor was very patient, the environment was very pleasant, BUT, the nurses need more training. One nurse/aide who was supposed to watch the patient was sneaking away, other one forgot to bring stuff, and even after calling the nurse for some assistance, some of them took forever to come and help. Although most of the services were very satisfactory, these few things definitely need some attention.

My mother has been in and out of the hospital this passed year also my little brother that unfortunately passed away in August of this year in this hospital do to cancer. We have never had a bad experience In the emergency room or in the hospital. Thats why it surprises me to see some negative reviews It's clean the Dr.s ,Nurses aids, and case manager's been really good to us all the times. During hospitalization for my brother we were so overwhelmed that we didnt get the names of the employees that helped support and guided us through those hard moments or I would of also added them to this review by name. But this last time my mother was there in RENAL TELEMETRY on 2nd flr. for 2 1/2 weeks from Nov 17th to Dec 6th do to PD Infection and they had do procedure to change to HD anyway want to thank every single one of You starting by Dr. Lee & Dr Singh The nurses and aides Andrew C(D) Genavieve(N) Sharine(N) Leo(N) Marie(D) Joanne(D) Kimberly(D) Christian(N) Elizabeth(D) Marinaprincess jasmine (N)Maribel(D) Vanessa(D) Lucas(D) Andrew O (N) cesar(D) Claudia(D) Lizbet (N) Autumn(N) Celeste(D) Isabella(D)Alissa(D)Amber(N) And of course we cant forget the case manager's Jeanette & Celina they were amazing jelp8ng us get a facility for my mom so she can start her HD out in the IE even though Thanksgiving came across those days and took a little bit longer do to the holidays and being closed but they were right on top getting all the info and finally got us a place Thank you all we truly appreciate it!

The care provided by the doctors and nurses is wonderful! The nurse who took care of my husband, Monik was very kind and always kept us informed about everything. The treatment was quick and effective, so we were able to leave the hospital quickly. Thank you so much to the angels who work at PIH HEALTH.

I had the best experience! I came here for outpatient imaging (this was the only location my insurance covered for this specific test), and I was a bit nervous since I'd never been to this hospital before. Every single person I encountered was amazing, from check-in and billing to the nurses and radiologist. Everyone was kind, professional, and provided exceptional customer service. I even received my results the very next day, which was amazing. Highly recommend!