Alexander Castellanos, M.D., Inc.

I have been a patient of Dr. Castellanos for about 20 years. In his care, I have always felt understood, he has always been genuinely engaged in my health and managing my physical well-being.

I have been a physician for almost 20 years. During that time, I have never "withdrawn care" from a patient simply because they questioned my care plan. I had one visit with Dr. Castellanos as a new patient, upon moving to Templeton. He ordered a battery of tests that were unnecessary, wasteful, and incorrect, in some cases. For example, you will not get accurate information from a serum FSH and estradiol level in a female who is ACTIVELY taking birth control nor do you order a urine culture unless the urinalysis shows any suspicion of infection. Additionally, rather than a standard EKG, he wanted to perform an unorthodox doppler procedure for which he had a patent - that would not be covered by my insurance. Also, he wanted to escalate care to an endometrial biopsy that he would perform (and bill for), when the OB/Gyn I saw 3 days told me that was a ridiculous waste of healthcare dollars and not the standard of care - based on my symptoms. Because I did not get the unnecessary tests and procedures, and because I told his secretary that my insurance wouldn't cover the doppler, I received a letter in the mail that he was "withdrawing care." He didn't call or ask to discuss the care plan. I just received a withdrawal of care letter. I am shocked, and neither I nor any of my physician colleagues can get our heads around the arrogance and insecurity that would drive such unprofessional behavior. Imagine if I, as a pediatrician, withdrew care every time a parent asked to delay a vaccine!

I have been a patient with this doctor for over 33 years, on monday, September 20th, 2021 I called after 9:30 to arrange for a doctor visit based on the fact that I could have bronchitis this is based on the simple fact that I've had bronchitis several times and pneumonia several times so I know the symptoms and I was trying to alleviate or minimize the possibility of the bronchitis turning into pneumonia. However, when I called the receptionist told me that the earliest I could be seen by the doctor would be the first week of October I was really surprised that I would be treated like a newbie patient after all these years. Advise receptionist if I waited that long I would surely have pneumonia there after I terminated the call.

After Sanaz Cordes malicious review being brought to my attention I conferred with Doctor. The following is the outcome of that conversation: Cindy: "Dr. should we have our attorneys deal with this negative post/review from Sanaz Cordes." Doctor: "Cindy, her comments maybe truths...Actually applicable to herself. A better option is for me to say a prayer for her." Cindy: "Perfect" Cindy Kendall Office Administrator Alexander Castellanos MD, Inc

All encompassing care. And I do mean actual care. Dr Castellanos has been my Dr. for at least 10 years. I feel very fortunate to have him and his excellent staff.