Patient
The manager Nancy certainly sets the tone in this doctors office, and my my is she a shining beacon of DISAPPOINTMENT for our "healthcare" system. I would NOT EVER recommend this office if the best interest of your loved one is a priority..This woman clearly does not care for the elderly people that come to see the doctor she works for. I would highly suggest some sensitivity training. You work in healthcare, lady, you should attempt to connect and understand your fellow human, not present in such a callous, jaded manner..perhaps you should look within and reassess this life of yours. Maybe go manage a bar, somewhere people would expect your foul natured tone..Good luck to you.