TLC Vascular Northern California

I would like to share my experience at TLC Vascular Northern California Clinic. My mother had angiogram procedures on both of her legs in April of this year due to severe circulation issues that was compromising blood. We came in for a consultation with Shelby to discuss the best course of action. Shelby did a great job of explaining the procedure and treatment plan with us. She was thorough and knowledgeable, and she answered all our questions. Upon the morning of the procedure, we were greeted by front desk staff, whom were warm and friendly, and offered us water and asked us if we needed anything. The office was clean and inviting, and there was fresh self-serve coffee available to brew. After a short wait, we were greeted by a very friendly technician with a big smile on his face named Omar. Omar took us to the treatment room where my mother would get prepped for surgery. His warm, positive demeanor and great sense of humor immediately put us at ease. He was very patient with my mother and very respectful, while also being very competent and efficient at his job, which he really seemed to enjoy. There was also a young pleasant young lady that assisted my mother that day named whom I believe is named Daisy. Again, she was so kind with a very upbeat and bubbly demeanor. Just what we needed to take ease our minds and help us not be so nervous about the medical procedures that were about to take place. Also, Edgar, whom I believe is an anesthesiologist, also assisted us. And he was stellar, showing great concern for my mother's comfort and well-being. The surgeon that did the procedure, Dr. Singh, was top notch is so much as he explained in detail what he was going to do, answered our questions thoroughly, and listened to our concerns patiently. And his bedside manner outstanding. I must say, all the staff were just wonderful. Follow up care has also been satisfactory so far. My mother is still healing, so time will tell if the procedures she had will have the full desired outcome, however, I will say that the stubborn ulcer she had on her toe that wouldn't heal due to poor blood flow had now healed. I believe that is, at least in part, due to the procedure she had done, so that's definitely a win in my book! Overall, my mother and I have thus far had a very positive experience at TLC Vascular.

I want to express my heartfelt appreciation for Dr. Singh from the Vascular Institute of Northern California. My husband has been facing significant vascular issues, and after consulting with another doctor who offered no hope for improvement, we were fortunate to find Dr. Singh. Dr. Singh possesses tremendous skills and unmatched technique in his field. His innovative approach and dedicated care have made a remarkable difference in my husband's condition. The results we have seen under his treatment are nothing short of amazing. In addition to Dr. Singh's expertise, his staff is exceptionally professional and supportive, making each visit a positive experience. His remarkable commitment to his patients sets him apart from other doctors, and I cannot thank him enough for the incredible care he has provided. Sincerely, Mr and Mrs Bettencourt

I just want to say that Annabelle Lara went over and beyond for me and my brother Rodney Starks ...he is having a problem with his leg and Rodney is a diabetic and she brought him snacks while we wait.. she has very very good patience and a very good customer service rating if I can rate her I would give her a thousand points thank you so much Annabelle God bless you

On September5th, I took my 95-year-old mother to the Vascular Institute of Northern California, Carmichael, for an ultrasound. Of course, the facility was very clean. Most importantly, though, the attitude of the staff was impressive. The technician, Alan Cedeno, was punctual ( per our appointment time). His interactions with my mother and me were respectful. During the entire scan, he was extremely gentle, considerate and soft-spoken. At the reception desk, Anabel and Omar were eager to help; they were friendly within the boundaries of professional communication. A happy team is a reflection on competent, caring management.

If you look at the reviews from two years ago, it seem to be pretty good or paid. In the most recent reviews complained about the challenges before, and after the surgeries. It's a big red flag. For me, most the staff have very nice, however when trying to get an appointment, it seems to be very difficult. I have been in a lot of pain and I've called to let the reception staff know and she stated that a nurse or a doctor would get back to me and it's been over two weeks. No call no text messages. Or emails. I've called in the past month with over 20 calls it will go straight to voicemail. I have left voicemails and no return calls. Unfortunately, it seems like a big red flag.