Pain management physician • Riverside, California
Welcome to the practice of Dr. Dr. Hamilton Chen, an experienced cardiologist serving Riverside, California. We are committed to providing compassionate, evidence-based cardiovascular care with a focus on prevention, early detection, and personalized treatment plans.
Medical Disclaimer: The information on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
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Terrible experience. I have deformed feet ( club foot ) I'm 60, and just need pain meds a few times a week. The entire Dr exam was asking if I abuse drugs or use heroine ... mandatory drug testing. Dr looked briefly at my feet from 10 ft away... Rude staff treats you like a drug addict.
Very rude. He doesn't listen. I met with him one time for 2 min on telemed out the whole entire 7 months I was there until he felt my chronic pain was too much of an inconvenience for him. So he discontinued me as a patient out the blue. My experience the University Of Pain made me feel like I was only there for a check to be collected from my insurance.
I came to Dr. Chen for a second opionion, and he fixed the problem. The previous pain management doctor injected in the wrong place on my spine, and did not work. Dr. Chen took the time to review my MRI, and explained how it worked. I was traumatized from previous experience (3 wrongful treatments) that I had second thought right before our injection. Dr. Chen explained again, and did not push me. So I took a chance without expectation, but this time Dr. Chen's treatment worked. 3 weeks later we did a phone follow up, I am so grateful that I am able to move about without pains, I am out of my depression and anxiety from the lumbar injuries, and lost a couple of pounds.
DR. Chen was extremely cold and dismissive on my first visit with him. I am going to him for help due to two traumatic events and chronic pain, he had absolutely no sympathy or empathy, didnt look at me when I spoke to him and acted like I was bothering or annoying him with my personal history. I came to him for help I desperately need and was not treated as a human in need but an annoyance he couldnt wait to kick out and dismiss. The worst comtact I have ever had with a physician let alone a specialist that I was referred to. New patients be aware, he will not listen and will not give you the respect you need
Consulted w/ Dr. Guiang today. Excellent Doctor with wonderful bedside manner. Nurse Danny was awesome. On the other hand, I had a horrific front desk experience. Both front desk attendants were disrespectful and very unprofessional. Rocio was the first and then the second followed along in her footsteps. I plan discussing my experience with my doctor at my next visit. No one should have to go thru THAT treatment.
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