Cajon Medical Group

I like Dr. Bogar and the care she provides, but the office is incredibly unprofessional and frustrating to deal with. Since March, I've been chasing authorization for medication and constantly hit dead ends. Calls go unanswered, promised callbacks never happen, and when I call back, I'm left on hold for an hour until they close--and then disconnected. This has happened repeatedly. I was eventually able to get the authorization through another doctor, but transferring it to my pcp has made getting the care I need unnecessarily difficult. I had a sleep test done and the referred doctor sent over my results and Cajon never called me to follow up. That was well over a month ago! I hope the office addresses these issues, because their current incompetence makes it hard for patients to get the care they need. FIX THIS! I've been to the office, you're not too busy to answer or return phone calls.

My pharmacy has been trying to get ahold of them for weeks for an anti depression prescription refill. Many calls were made two days ago explaining the situation. I was told that someone would be handling it and calling back, but no one has. Just like the pharmacy said, they will not respond. Very unprofessional imo. I have gone without my prescription for 3 days and Ive got terrible anxiety, headaches and irritability starting. They put me on this crap and now we can't get it. If I want to stop a prescription, I'd like to do it on my own and not due to unavailability. Time to get off it and find a new medical provider.

The worst place to get your blood drawn. 3 times you miss your out. Amateur hour! And a Dr wearing a mask half way off

I had the worst experience ever having to wait an hour to be taken to the back then another hour to be seen unbelievable

They never answer their phone line, especially while business hours.