Patient
The appointment was rushed. The staff was rude--a terrible experience. We had so much hope when my partner was referred to Stanford. We came from Washington for our appointment. However, the experience was traumatizing. Three weeks after our test result came back, no one contacted us to schedule a follow-up or update us on the test results. When we reached out, the staff told us they were busy and didn't have time to listen to our concerns. We communicated with their patient relations, and they informed us if we didn't feel respected, we could go to the other hospitals. We've waited for 6 months to get this appointment. AND YES We will go to UCSF to get better care. We will never trust a doctor who treats us like they did here at Stanford. We DO NOT recommend this provider We DO NOT recommend this clinic