Desert Oasis Healthcare Immediate Care - Palm Springs

I rarely write reviews, but I made a point to find time to write this one. The staff, including the doctor and nurse who saw me today were some of the best health care folks I've ever dealt with. I am visiting Palm Springs and woke up this morning with a painful issue. A bit stressed because I am on vacation, I found Desert Oasis online and took a chance. I am grateful that I did. The doctor and nurse who I met with both had the best bedside manner a patient could ask for. The right blend of professional, yet human. There is a pharmacy onsite as well, which saved me stress of having to find one locally. As a visitor, who woke up with pain and didn't know where to go -- this was the best possible outcome. Highly recommend.

I can't get over how incredibly friendly the entire staff was. We interacted with at least six individuals and they were all spectacular. The doctor came back and checked on us three separate times and was very open to questions and had a great bedside manner. The customer experience was fantastic. One negative: it is the old school fill out a paper form at check-in didn't fill out another paper form that has the exact same information as the first....

I was in here last week getting my TB test read. After 48 minutes I was called in. The woman tells me to sit down and I did, then she starts grabbing at me talking AT me about blood pressure. She's grabbing at me and I kept repeating "why are you touching me??? Just read the TB test!!!" She says, "I AM going to read your bp!" I told her it's going to be high and she asked if I had medicine for it, yes, I do. But I have a doctor, please read the TB test. "If you have a doctor why are you here!!" READ THE TEST. Finally, a woman appears telling the nurse to read the test and get me out. Then I had to ask her what the result was and how I would get the results to PSUSD. She snapped at me that it will be emailed to them. It was the most bewildering office visit I ever had. I walked out feeling assaulted. When I have to have it done again I will go anywhere but here. It's crazy that they make healthy people sit with the ill. A 30 second procedure shouldn't be so stressful.

I have to sharethis facility is wonderful. I was treated with respect, kindness , and truly cared for by all the staff. Thank you so much. And Dr. Angela love u so much. Customer service #1

Love this place. They have appointments every 15 minutes. Never waited more that 30 minutes and the doctors seeing you are thorough in my opinion. I appreciate the care