Dr. Luis Hernandez, MD

This clinic is poorly managed and lacks genuine patient care. While they do accept walk-ins, they often say otherwise over the phone just to avoid doing their jobs. They overbook appointments, can't keep up, and end up backtracked--leaving patients waiting or turned away. The office manager even admitted the front desk gave me the wrong information. Sadly, the doctor's focus doesn't seem to be patient health, but just pushing people through. Very disappointing experience. Never again.

The experience I had here was awful. Bertha has a terrible attitude. She made me feel uncomfortable and unwelcomed in a way. It's happened multiple times. She's very rude and unprofessional. The other nurses are slightly less rude than she is, still a little moody I do not feel welcomed... Please have them realize that just because they're MA or nurses that the world doesn't revolve around them, they're helping us patients.

Dr. Luis Hernandez is a good Dr. he listen to what I had say about my condition, once he explained to me in detail I took action asap. I was told by the Drs. at the Hospital that if I had gotten a bit later I could have lost a limb but I didn't thanks to Dr. Luis Hernandez.

First off, I waited 2 hours for my scheduled appointment. I went to Dr. Hernandez for a wart on my foot and some normal check up tests. He came in and asked me about myself, I told him I just moved here, that I have been pretty depressed having a hard time finding friends. He then starting trying to get me to go to a church, being rather pushy. He told me that he imagines a pretty young lady like me attracts the "wrong type of person." I told him I don't go to church after he went on and on for a while. He then asked me, a little shocked, if my parents raised me in christianity, I said yes but I am not religious anymore. He told me I need to go back to my roots. This is COMPLETELY inappropriate for a health physician to do. After that, he focused a lot on something I had told the nurses which was not my main concern. After that, he went on a rant about how evolution isnt real, that scientists are discrediting it saying that we were "intelligently designed" by aliens (he obviously does not understand this theory of intelligent design). So he does not believe in science, I guess. He also ranted about ObamaCare. Then he disappeared randomly. He didn't even look at my stubborn, painful wart. They also only take cash or check which is a little inconvenient.

They never answer the telephone and don't call back in 30 min like the answering machine says. They take a very long time to fax or electronically send patients information to blood clinics. I call in the morning as soon as they open to make sure my grandparents info is sent to quest and at 2:30 I'm at quest and no info has been sent. It's happened multiple times.