Sampat Unnati MD

5 stars for Dr. Sampat, always attentive and professional. Nurses that I've dealt with have been nice. The office staff is lacking. She needs to get a good office manager to guide employees on how to correctly run a front medical office. Even though her employees are a reflection on her. She should not have to spend her time directing them and away from her patients. It does seem like they change staff a lot. Every time I've called and left a message on their recorder, they seem to never retrieve the messages. Recent experience: I had an appointment on Tuesday. On Monday morning, I was admitted to the hospital. At 3:00, at my bedside, my husband phoned the office to let them know I would not be making the appointment. No one answered the phone, so he left a detailed message. On Tuesday, first thing in the morning, I called to let them know I would not be in. I called before the office opened, so I left another message on their recorder. As I am waiting to be transported to SD on Tuesday morning, I got a call wanting to know if I was coming to my appointment. I told the gal that my husband had left a message Monday and I on Tuesday on their recorder, and they need to check it. Like others, this is not the first time this has happened to me. I really do like Dr. Sampat and truly believe she is a great doctor. She has been my doctor for a long time. She knows my history, and at 69, I really dread the thought of having to find a new doctor. I'm praying that things get better in the front office.

Great staff, well prepared, quick solutions to my questions, very good atention from Sampat Unnati MD! This is the best team of medical staff I have been around in a long time. I would like to have them around if I ever get sick again. Dr. Sampat Unnatti has been very busy but still takes care and takes the time to make me feel like If I am the only patient there.

I can honestly state that it is usually office staff who run the show. They are the first and last point of contact during a medical appointment. Having to deal with two elderly parents I can certainly say the staff at Dr. Sampats office are the best. They are kind, attentive, but most of all efficient as they always come through and get the job done, whether its refills, last minute appts or video appt they are on top of it. Don't get me wrong of course we have had an issue here and there but we as patients also have to be mindful that it is a busy office and sometimes things happen, but in the end its the delivery and outcome that matters and for us this magnificent staff has always pulled through. Thank you staff for your efficiency and team work it makes it painless. Thank you Dr Sampat for the many years of service to our family. Would highly recommend this office

This was the best team of medical staff I have been around in a long time. I would love to have them around if I ever get sick again. Dr. Sampat had been busy but still took the time to make me feel like I was the only patient there. The medical assistant that took my initial information was awesome he made me feel noticed. If I need their service again I know I will be welcomed

Dr.Sanmpat it's an amazing Dr. And nurse practitioners too, but staff are not organized and are rude. Today I had an appointment and was told by a staff member "you know you are here just for X-rays results right?" I answered yes she said " we are really busy, all of our rooms are full at this moment , we are going to call you later to talk to you on the phone go over your results " It's the adittude they have and the careless of our time. we work and have to arrange time for appointment time and travel time since I live in Mexico they are so inconsiderate not to mention trying to call the office for information or to make an appointment an hour to answer if lucky and an extra hour on hold.