Patient
I wish I could give more stars! Our experience today was wonderful. First of all, the facility is super clean with extra touches all over that make it feel more homey. Some people might not care about that sort of thing but I always look at it as extra care and intention being put into everything which makes a big difference for me. As soon as we walked in we were surprised how relaxed our dog was -- she's normally very nervous, especially at the vet, but she was so at ease and walking right up to everyone for pets. The entire team was amazing -- super lovey and patient with our pup, communicated everything really clearly, just good energy all around. We originally planned to do several tests but after the first test Dr. Chapel felt confident about diagnosis and didn't press us to do extra stuff, so we didn't even spend as much as were prepared to. (In general, pricing was super comparable to other facilities we've been to, even though the experience is next level and I feel like they could definitely charge a premium if they wanted to). Dr. Chapel spent so much time with us explaining my dog's test results, her heart condition, how exactly it affects the body, each medication she was recommending, and what each medication does to help. Best veterinary experience we've ever had. Thank you so much <3 <3 <3