Medical group, Cardiologist, Eye care center, Gastroenterologist, Neurologist, Ophthalmologist, Pulmonologist, Surgeon, Urologist • Banning, California
Optum is a leading information and technology-enabled health services business dedicated to helping make the health system work better for everyone. With more than 180,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health. Optum is part of UnitedHealth Group (NYSE:UNH).
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With covid-19 protocols, no one can accompany a patient inside unless there is a specific need for that patient. Understandable. For the few appointments we have been too, they have not taken terribly long to finish the appointment. That is nice.
Just starting new patient/doctor relationship with new primary doctor. Dr. Choi, seems likable enough and time will tell. I have been with optum( previously known as Beaver) for quite a few years and have had many different Dr's in that time.All seem very qualified and have not to many bad memories.
Half of these people that answer your phone call are not in the mood of taking your call and have a bad attitude towards you. Plus you can never get a hold of your doctors by phone or by the app. You'll end up either going to TJ for care or rush the Urgent care.
I realize that Covid 19 has caused many restrictions nationwide...however, not being able to be seen by a doctor who has sworn to meet the needs of patients entrusted to their care is not acceptable. Many patients have needs that simply cannot be handled via a monthly telephone call. I have made 2 appointments with my doctor only to have them cancelled at the last minute. I was to have a follow-up scan of my chest months ago - can't be done over the phone. My husband has developed a nasty rash on his forearms - can't be seen over the phone. Going to Urgent Care is not an option as I am assuming all the people in Banning/Beaumont who are sick are encamped there waiting to see the only doctors available to us right now. I have never been more dissatisfied, disappointed, or disgusted with the policies of BMG than I am right now. Nancy Grice - written from my work computer
I honestly don't know where all these bad reviews are coming from because my experience was the best ever. Walked in and got checked in, and then I headed to the lab. I got my x-ray and blood work done within 5 minutes of sitting down. X-ray and Blood draw were perfect!!!! I guess you can't always go off people's negative reviews.
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