Office-based Lab at Pima Heart & Vascular

I had my first appointment at Pima Cardiology today, and unfortunately my experience was very disappointing and distressing. When I first arrived, the male nurse asked me to lift my shirt without first checking whether I was comfortable. As someone with diagnosed PTSD from a past sexual assault by a male, this lack of consent and sensitivity was extremely upsetting. My PCP is very aware of my trauma and is always accommodating, so I was shocked that no one here even asked. When the doctor came in, he spent maybe 2-3 minutes with me in total. After I explained that I've been having 10-30 minute episodes that feel like heart palpitations, happening daily, he said, "Something that happens over and over will kill you." This felt incredibly fear-inducing and unprofessional. He didn't ask if I had any questions and immediately said I'd need a Holter monitor and a heart MRI before quickly leaving the room. To make things worse, when they scheduled my Holter monitor appointment, the earliest availability was December 31st. I don't understand how a doctor can tell me something so alarming and then expect me to wait that long for monitoring. This entire experience left me feeling dismissed, scared, and unsupported. I hope this review helps others be aware of what to expect and encourages the clinic to improve their trauma-informed care, communication, and scheduling practices. update: I tried calling to talk to them about it and they 'transferred' me and instead I was sent to voicemail. I am very angry with this reaction when what I am trying to talk about is very serious and not something I am comfortable just saying to myself over voicemail.

Dr.Desai is the most negligent, unempathetic,sorriest doctor I have ever met in my life. I had a tilt table test,heart monitor,and echocardiogram done and he walks in and all he says is everything was normal and it's not cardiac related. This comes after I was hospitalized for a week for high blood pressure and heart rate. I asked what am I supposed to do now and he said, 'i wish I could help". He didnt offer to do anymore testing,was so unsympathetic and heartless. For the last 3 days I cannot even stand up without my heart rate going into the 160s. I have heart attack symptoms. I told my husband to be sure to sue this man if I die. If you value your health, DO NOT come here.

I always been treated well here. I was actually elsewhere for a few years due to insurance issues and saw how other places aren't as good, but now I'm back....and feel at home here. Thank you.

Pros: The staff is courteous. My new paperwork was processed quickly and I was called to the back within 15 minutes. The office is clean, neat, and nicely decorated. Cons: Sadly, the doctor didn't even examine me. He asked me a bunch of questions and made an assessment about something as valuable as my heart. I notice that this is the trend with physicians nowadays. It's sad that they don't even touch you anymore, but they are quick to write you a prescription. I frown heavily on offices that don't do examinations outside of taking my blood pressure and temperature. My heart is really valuable to me.

The worst possible staff. Twice have they 'forgot' to schedule an appointment for a heart monitor. Both times I have received confirmation of multiple appointments, yet when we arrive they have no idea that we were there for a heart monitor. THE WORST OFFICE I HAVE EVER DEALT WITH.