★
Dr. Gill acts like she has PTSD. I feel sorry for people that will not get help for themselves, especially doctors.
A person that only wants you to listen to her and not understand what you are actually saying is very frustrating. To be respected, you need to be respectful. The VA does not accept patients yelling or disturbing others. She was yelling at us. That is not acceptable from care services either!
★
Three weeks after a sinus surgery, my wife suddenly began having strange symptoms. She had a headache, felt faint, and experienced blurred vision. While explaining that to me, she began complaining of strange numbness in her left arm, and was wondering if it was related to an injury the month before. However, in the process of talking about it, her speech became very slurred and she was mildly confused. I rushed her to the ER at Huntsville Hospital. By the time we arrived, her speech was almost normal (but not quite) and the numbness was gone. She still had a headache. I should mention she has a blood clotting disorder and was hospitalized for bilateral pulmonary embolism last year, directly following a surgery.
The ER doctors were great. All the staff said I did the right thing by bringing her in, as even a basic Google search about slurring of speech and numbness will confirm. They rushed her into a CT scan and an MRI. Neither showed damage or other evidence of stroke, which was consistent with her symptoms dissipating. Their thoughts were that it was likely a TIA, or less likely a migraine. She has never had a migraine and has a clotting disorder, so that made them lean more towards a TIA. On that basis, they kept her overnight for observation and further testing, to ensure a full on stroke wasn't coming.
Her first doctor in Observation was great. As were all the nurses. However, around 8:00 AM Doctor Gill entered the room and asked "you came to the ER for a headache?!" My wife was astounded that Gill hadn't even consulted her chart. My wife tried to explain the situation and the counsel of the other doctors, when Gill continued reading the chart and then made a remark, "oh, you had sinus surgery - of course you have a headache!" This was incredibly unprofessional, if not outright rude.
Gill's advice to my wife was to follow up with her ENT (slurred speech has nothing to do with sinus surgery). When my wife told her that her hematologist would be more equipped to deal with this, being a potential clotting issue, she asked in surprising tone, "oh, you have a hematologist?" Yes. All of this was well noted, Gill just hadn't bothered to read it nor did she listen when it was explained to her. Further, a previous Doctor in the ER had recommended a neurologist visit and said one would be scheduled, which I assume is to investigate whether this was a migraine, the other potential cause. Gill acted surprised that a neurologist would be involved and shrugged that request off, though we will discuss and pursue that with our primary physician.
Since Gill was the physician who saw my wife at her discharge, she wrote her final paperwork. Her diagnosis? "Headache, numbness, slurred speech." In other words, the symptoms, and not an actual diagnosis. Diagnosis is defined as "the identification of the nature of an illness or other problem by examination of the symptoms." I recognize there is no way to diagnose, without further testing, whether this was a TIA or a migraine, but jotting the symptoms down is no diagnosis - we knew this before we left the house!
This was very disappointing and even disturbing. It is as if Gill completely shrugged off a serious health issue without even understanding what had happened. This is completely unacceptable, especially when someone's life is at stake.