Patient
Grandview is an excellent hospital! I got there before 6 AM & realized as I walked in that I did not have my wallet! I worried all the way to the admissions desk & told the lady I had no insurance card or drivers license. She said no problem - we will take care of you! And they did. The doctors & personnel at Grandview are very kind & caring & are consummate professionals. My procedure went well & I am very pleased. The only complaint I have is the long wait. I was in the waiting room over 2 hours before being taken back. I was in the preparation room another 2 hours before going back to surgery. We got up at 3 AM, got to Grandview at 5:40 AM for my 6 AM appointment. Then, I waited over 4 hours before going to surgery. If they know you will be scheduled after a number of others, why do they want patients there so early to have an agonizing 4 hour wait??